Payments

For all consults, except where clearly specified, we are private fee only.  In July 2020 the Government announced changes to Medicare rebates for telehealth; That is, if we have not seen a patient face-to-face within the previous 12 months we will not be able to offer Medicare rebates for most of our services. Being a fully online service, we are wholly unable to meet this criteria. Please note – the face-to-face requirement does not apply to:   mental health services smoking cessation...

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You may be able to claim your telehealth video appointment on your private health insurance cover. Please make inquiries directly with your insurer. Please contact us if you require a detailed invoice for your insurance claim.