Telehealth News
Can You Get a Medical Certificate Over the Phone?
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Our virtual health service is open 24/7
Around-the-clock appointments to request a medical certificate online
If you can’t work or study for a short time due to a sickness or injury, you can request a medical certificate from a doctor to provide to your employer or educational institution. You’ll get back to your life sooner if you prioritise rest and recovery, and you’ll also help to prevent the spread of things like cold & flu if you stay home. Our team of 150+ Australian-registered doctors are online to speak with you about your condition and treatment, as well as issuing a doctor’s note for sick leave or carer’s leave.
Join your consult from anywhere, at any time
Skip the trip and speak with an online doctor about a sick note
You don’t need to leave your bed to request a medical certificate. Our online doctors are available 24/7 to speak with you from the convenience of your own home. Where a medical certificate is provided by the doctor, it will be uploaded to your patient dashboard, and you can easily send it to your employer or educational institution using our built-in email feature.
Pricing
How much do appointments cost?
Business Hours Appointment $60*
Join the queue for the next available doctor, or schedule an appointment at a time that suits you.
After Hours Appointment $90*
Speak to a doctor no matter the time of day or night, even on weekends and public holidays.
How it works
A simple 5-step process
1
Request a doctor on-demand
Join the queue for the next available doctor, or schedule an appointment.
2
Sign up or login
Enter or confirm your personal details so we know who you are and our doctor knows your current medical history.
3
Speak with your online doctor
Join the video call using your smart device and discuss your medical certificate request with a doctor.
4
Access your medical certificate online
If your doctor issues you a medical certificate, it will be uploaded to your patient dashboard.
5
Email your documents
Easily send your medical certificate on to your employer or educational institution using our built-in email feature.
Video call with a doctor at any time to request a medical certificate.
Frequently asked questions
Everything you need to know
Can I get a medical certificate through Doctors on Demand?
If the consulting doctor believes your condition requires a medical certificate, they will issue and email one to you following your video consultation. We can also post the original document to you if your employer requires the medical certificate, upon request.
Please note: medical certificates are legal documents. Issuing of medical certificates is at the discretion of the doctor.
Can I get a medical certificate certifying me as unwell for an illness I experienced in the past?
Unfortunately, our doctors cannot backdate medical certificates. Certificates can only be provided on the day of the consultation. We apologise we cannot assist you in these circumstances.
Will there always be doctors available?
We have doctors available 24/7, 365 days a year. With doctors available for on demand and scheduled appointments from 8am to 6pm AEST, and for scheduled appointments at night, you are guaranteed a reliable, quality service. Doctor availability may vary, but appointments are usually available within an hour.
Can international tourists use this service?
International tourists can use our service as long as they are in Australia at the time of their appointment.
What next?
Come back and speak with a doctor if your symptoms linger
If you can’t get rid of your cough, or your fever isn’t going away, come back and speak to your doctor. It’s important to ensure lingering symptoms don’t turn into something more serious.
Our doctors are online day or night for your recovery, including medical certificates.
Our doctors see patients for all sorts of medical conditions, as long as it is not a serious medical emergency. If you are experiencing an emergency go to your nearest hospital or call triple zero (000).
Join your consult from anywhere, at any time, to request a medical certificate.