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Mental Health

Discover mental health treatment choices with our Australian-registered doctors. Your doctor will work with you to map out a treatment plan that explains what services you need.

Patients with a valid Medicare card can access our Mental Health Treatment Plan (MHTP) assessment and review consultations with no out of pocket expenses (that is, bulk billed). There may be additional costs for things associated with your appointment, like medication, or treatments with any specialists or mental health professionals to which you are referred. If you don’t have a Medicare card, you can book a private fee ap...
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Providers will set their own fees, so it’s best to check directly with them on what you will pay to access their services. This includes what you may pay upfront, and what you will get back from Medicare, so you can calculate your out-of-pocket expenses.  As a guide, here is a pricing table from our online psychology partner, Recharge Wellness.   *Doctors on Demand has partnered with online psychology providers and may receive spons...
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Patients with a valid Medicare card can access our Mental Health Treatment Plan (MHTP) assessment and review consultations with no out of pocket expenses. If you do not have a Medicare card and are paying a fee for your mental health appointment on our service, please check with your insurer if you can claim this back. If you go on to access other mental health services as part of your plan, the mental health professional wil...
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If a service is bulk billed, there is no cost associated with your appointment. Patients with a valid Medicare card can access our Mental Health Treatment Plan (MHTP) assessment and review consultations with no out of pocket expenses (that is, bulk billed). There may be additional costs for things associated with your appointment, like medication, or treatments with any specialists or mental health professionals to which you ...
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If your doctor believes medication should form part of your treatment plan, they may prescribe medication. Alternatively, they may provide a referral to a psychiatrist, and the psychiatrist may prescribe medication. Your doctor/s may suggest multiple options for your treatment; however, medication does not always form part of a mental health treatment plan. You can book an assessment for a Mental Health Treatment Plan online....
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You may be able to participate in 2 sessions per calendar year as part of the Mental Health Treatment Plan of the person you care for. Visit the Services Australia website for the most up to date information.  
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A rebated Mental Health Treatment Plan can only be issued to patients with a valid Medicare card at the discretion of the treating Doctor. If you are not issued a plan, the Doctor will give you their reasons for not doing so and suggest alternatives for your care.  If you believe this is not the best outcome for your care, ensure you have a conversation with your doctor about why you believe a rebated Mental Health Treatment Plan would meet your needs.  If you don’t have a valid Medicare car...
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If necessary, your Mental Health Treatment Plan (MHTP) plan can include referrals to mental health specialists or allied health professionals, ensuring you receive comprehensive care. This may include access to psychiatrists, psychologists, social workers, or occupational therapists. For more info on some of these specialties, check out our article ‘P...
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A mental health treatment plan lets you claim up to 10 individual and 10 group sessions with a mental health professional each calendar year. To start with, your doctor will refer you for up to 6 sessions at a time. If you need more, they can refer you for further sessions at your follow up appointment. Health professionals set their own fees, so Medicare may only cover some of the cost. When you mak...
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A Mental Health Treatment Plan (MHTP) covers a range of mental health services and treatments for individuals with diagnosed mental health conditions. This could include things like psychology, psychiatry, counselling, group therapy or individual therapy, support groups, self-help strategies, lifestyle changes or medication. See our separate FAQ on ‘How long does a Mental Health Tr...
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A Mental Health Treatment Plan (MHTP) is a written document outlining a person’s mental health treatment and care needs, helping achieve goals set between the patient and the doctor to improve their mental health condition. It includes the patient’s personal information, diagnosis, goals, and treatment approach. It should also show how many sessions you are covered for, any provider information in the case of referrals, and the date for your next review. You will be provided with a copy of y...
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A Mental Health Treatment Plan (MHTP) starts with an initial GP assessment. In this assessment, you have the time to discuss your symptoms, concerns, and goals for treatment with your doctor.  Your doctor will be central to coordinating your treatment plan based on your diagnosis, treatment options and goals. The plan may involve a combination of treatments and support networks.  If necessary, they may refer you to a mental health professional, such as a psychologist, psychiatrist, or counsell...
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One of the primary reasons for obtaining a Mental Health Treatment Plan (MHTP) is to access Medicare benefits for psychology sessions. With a valid plan, you can receive Medicare rebates for up to 10 sessions with eligible mental health professionals, reducing the cost of treatment. You will need a valid Medicare card to be assessed for a MHTP, and to receive a MHTP that is eligible for Medicare rebates. A MHTP isn’t just a piece of paper – it’s an actual plan for your mental health tr...
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There are a few parts to this: The plan itself Many patients will not require a new GP Mental Health Treatment Plan after their initial plan has been prepared. You may receive a new plan if your doctor believes it is clinically required. Your allowance of Medicare rebated mental health sessions Separately, the sessions that you receive under your Mental Health Treatment Plan (MHTP) are valid until the referred number of sessions have been completed, rather than a specified time period. Eligible ...
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Book an appointment with one of our mental health trained Doctors by clicking ‘Get Started’ (and select ‘Mental Health’ from the list if necessar...
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A qualified healthcare provider, such as a GP, must assess your eligibility for a Mental Health Treatment Plan (MHTP). This assessment includes evaluating your mental health condition, treatment needs, and goals. You will need a valid Medicare card to be assessed for a MHTP, and to receive a MHTP that is eligible for rebates.  If you don’t have a Medicare card, you will not be eligible for a bulk billed assessment or a Medicare subsidised MHTP.   If you are eligible for Medicare but do not ...
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There is no specific limit on the number of Mental Health Care Plans you can receive, but your initial plan should continue over some time. If your doctor believes it is clinically required, like when a significant change occurs, they can work with you on a new plan.  However, this is different to how often you can get Medicare rebated sessions under your Mental Health Treatment Plan; that number resets every calendar year, allowing you to claim for up to 10 sessions with eligible mental health...
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In Australia, a Mental Health Treatment Plan (MHTP) is a structured plan that outlines the treatment and support a person with mental health issues can receive. Your mental health treatment plan will be developed and agreed to by you in collaboration with your doctor and will include the goals, treatment options and support services available. The MHTP is part of the Australian government’s mental health initiative, which aims to provide accessible and effective mental health care to indiv...
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About Doctors on Demand

Learn how we can help you access quality virtual healthcare.

All doctors consulting for Doctors on Demand are registered in Australia by the Australian Health Practitioner Regulation Agency (AHPRA). All doctors are fully insured.
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The ultimate benefit is the convenience to patients. Doctors on Demand provides patients with immediate access to doctors online. This is exceptionally useful for time poor patients or when a doctor is needed outside of regular clinic hours. Patients can avoid driving, parking and sitting in a waiting room with other sick people, and can be speaking with a doctor within minutes. This is of particular benefit to rural patients or those where access...
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Doctors on Demand does not store any medical information on this website. Your medical records are recorded and kept by your consulting doctor in a secure Practice Management System (PMS). Our Founders have run Medical Centres for more than 20 years and apply the same principles of information security and privacy for our patients at Doctors on Demand.
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Doctors on Demand is an online service that provides patients with access to doctors via video conference appointments. We provide a convenient and secure system for you to see a doctor via video consultation at a time that suits you, from the comfort of your own home, or on the go with your mobile device. Our model gives GP’s a platform to deliver care in a more efficient and patient-centric way. It is the perfect solution for time-poor patients and those unable to readily access regular heal...
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We have doctors available 24/7, 365 days a year. With doctors available for on demand and scheduled appointments from 8am to 6pm AEST, and for scheduled appointments at night, you are guaranteed a reliable, quality service. Doctor availability may vary, but appointments are usually available within an hour.
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Yes. You can request a female or male doctor. (Please note this request is subject to availability and is not guaranteed).
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Appointments

Fast convenient virtual appointments on-demand or scheduled at a time that suits you.

Click Get Started and select your preferred appointment type and best time for you. Login or Sign Up by entering your personal details, choose your preferred appointment time and complete your booking by entering payment details online.
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Doctors on Demand is available 24 hours a day, seven (7) days a week Australia-wide. Between the hours of 8 a.m. and 6 p.m. in all time zones, you can book an appointment on demand, that’s right…no waiting! Outside of these hours (from 6 p.m. to 8 a.m.) you can book an appointment in advance at a time that is convenient to you. Get Started and see a doctor from the convenience of your home or office right now.
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You can view our full pricing schedule via the table below. Doctors on Demand consultations are private fee services, except where Medicare bulk billing is indicated above. Additional Medicare rebates are no longer available for telehealth services. If you have a benefit code provided by your Insurer or Employer, simply enter your code in the ‘Redeem a Benefit’ section when making your appointment to access your services for reduced or no fees. *We build and maintain our own virtual...
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There is no need to contact us on the telephone to make a booking. Simply Get Started here and select your service and preferred appointment time. Confirm your booking and pay via credit card online.
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Video consultations are paid for at the time of booking and are not eligible for a refund if you change your mind. If the doctor feels your appointment is not suitable for a video conference, then they can cancel the appointment at their discretion and you will not be charged. 70% of GP presentations can be handled via telehealth*, however, video consultations are not suitable for all conditions. For emergencies and serious medical conditions, we recommend you seek care from your local hospital ...
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It is extremely rare for our doctors to be late. If the doctor is temporarily unavailable for any reason, they will let you know how long they will be. You can then choose to wait or cancel the appointment and book another appointment. Your consultation does not start until both parties have joined the session. If you need more time with the doctor, the doctor will suggest booking a follow-up appointment.
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Please uncheck the box “I have a Medicare card”. This will allow you to move through the appointment booking process more quickly. Medicare rebates no longer apply to telehealth consultations in the absence of a face-to-face consultation in the previous 12 months. If you would like to receive your prescription as an eScript, your Medicare card will be required. Please contact us if you are having any difficulties.
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No. Unfortunately due to medico-legal reasons we cannot offer this service and you will need to arrange a face to face appointment with a local GP.
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You can obtain a referral for pathology or radiology (imaging) through our service if the doctor deems it appropriate. Your request form will be emailed to you following your appointment. You can take this referral form to your local imaging or pathology clinic. Once you have had the test(s) completed, please notify us via phone or email where you have had these tests completed so that we can follow this up to obtain your results. Once we receive your results, we will advise the referring doctor...
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International tourists can use our service as long as they are in Australia at the time of their appointment.
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No. Due to medico-legal reasons we are unable to offer Doctors on Demand video consultations to patients outside Australia.
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Our doctors are often requested to provide medical reports regarding a patient’s treatment and/or condition by patients and/or third parties.  The purpose of the requested reports can vary and may include for insurance claims, workers compensation claims or other legal proceedings.   The RACGP has recognized that doctors preparing medical reports should receive appropriate remuneration for this service.  At Doctors on Demand, the applicable fee for preparation of a medical report is $120 p...
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Medical records are maintained by Doctors on Demand and form a record of a patient’s consultations and encounters with Doctors on Demand. Doctors on Demand are often requested to provide access to partial or full medical records. In most circumstances, information from, or copies of, a patient’s record will not be released to a third party without the patient’s consent.   The RACGP recognises that a reasonable fee should be established for providing copies of a patient’s record.  At D...
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Medical Certificates

Need a Medical Certificate for work or university?

If the consulting doctor believes your condition requires a medical certificate, they will issue and email one to you following your video consultation. We can also post the original document to you if your employer requires the medical certificate, upon request.
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Unfortunately, our doctors cannot backdate medical certificates. Certificates can only be provided on the day of the consultation. We apologise we cannot assist you in these circumstances.
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Medications

Can you get your medication via Doctors on Demand?

Yes, Accupril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Accuretic can be requested as a repeat prescription through our QuickScript online service.
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Yes, Acimax can be requested as a repeat prescription through our QuickScript online service.
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Yes, Actonel can be requested as a repeat prescription through our QuickScript online service.
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Yes, Actos can be requested as a repeat prescription through our QuickScript online service.
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Yes, Adalat can be requested as a repeat prescription through our QuickScript online service.
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Yes, Adefin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Airomir can be requested as a repeat prescription through our QuickScript online service.
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Yes, Akamin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Aldactone can be requested as a repeat prescription through our QuickScript online service.
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Yes, Aldomet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Alendronate can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Alphapress can be requested as a repeat prescription through our QuickScript online service.
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Yes, Alvesco can be requested as a repeat prescription through our QuickScript online service.
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Yes, Amaryl can be requested as a repeat prescription through our QuickScript online service.
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Yes, Amlodipine can be requested as a repeat prescription through our QuickScript online service.
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Yes, Anaprox can be requested as a repeat prescription through our QuickScript online service.
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Yes, Angeliq can be requested as a repeat prescription through our QuickScript online service.
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Yes, Anoro can be requested as a repeat prescription through our QuickScript online service.
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Yes, Anpec can be requested as a repeat prescription through our QuickScript online service.
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Yes, Arcoxia can be requested as a repeat prescription through our QuickScript online service.
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Yes, Arthrexin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Asmol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Atacand can be requested as a repeat prescription through our QuickScript online service.
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Yes, Atenolol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Atorvastatin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Atozet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Atrovent can be requested as a repeat prescription through our QuickScript online service.
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Yes, Avamys can be requested as a repeat prescription through our QuickScript online service.
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Yes, Avandamet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Avandia can be requested as a repeat prescription through our QuickScript online service.
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Yes, Avapro can be requested as a repeat prescription through our QuickScript online service.
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Yes, Avodart can be requested as a repeat prescription through our QuickScript online service.
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Yes, Beconase can be requested as a repeat prescription through our QuickScript online service.
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Yes, Betaloc can be requested as a repeat prescription through our QuickScript online service.
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Yes, Bicor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Bisoprolol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Breo can be requested as a repeat prescription through our QuickScript online service.
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Yes, Bretaris can be requested as a repeat prescription through our QuickScript online service.
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Yes, Brevinor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Bricanyl can be requested as a repeat prescription through our QuickScript online service.
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Yes, Budamax can be requested as a repeat prescription through our QuickScript online service.
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Yes, Burinex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cadivast can be requested as a repeat prescription through our QuickScript online service.
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Yes, Caduet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Calcitriol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Candesartan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Capoten can be requested as a repeat prescription through our QuickScript online service.
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Yes, Captopril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cardizem can be requested as a repeat prescription through our QuickScript online service.
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Yes, Carvedilol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Catapres can be requested as a repeat prescription through our QuickScript online service.
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Yes, Celebrex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cialis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Climara can be requested as a repeat prescription through our QuickScript online service.
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Yes, ClindaTech can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Colgout can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cordilox can be requested as a repeat prescription through our QuickScript online service.
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Yes, Coveram can be requested as a repeat prescription through our QuickScript online service.
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Yes, Coversyl can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cozaar can be requested as a repeat prescription through our QuickScript online service.
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Yes, Cozavan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Crestor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Crysanal can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dalacin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Daonil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Deralin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Detrusitol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Diabex can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Diamicron can be requested as a repeat prescription through our QuickScript online service.
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Yes, Diclofenac can be requested as a repeat prescription through our QuickScript online service.
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Yes, Differin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dilatrend can be requested as a repeat prescription through our QuickScript online service.
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Yes, Diltiazem can be requested as a repeat prescription through our QuickScript online service.
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Yes, Diovan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dithiazide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ditropan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dolapril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dronalen can be requested as a repeat prescription through our QuickScript online service.
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Yes, Duac can be requested as a repeat prescription through our QuickScript online service.
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Yes, Duodart can be requested as a repeat prescription through our QuickScript online service.
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Yes, Dymista can be requested as a repeat prescription through our QuickScript online service.
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Yes, EES can be requested as a repeat prescription through our QuickScript online service.
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Yes, Enablex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Enalapril can be requested as a repeat prescription through our QuickScript online service.
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No Schedule 8 Controlled Drug medications or drugs of addiction will be prescribed. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, zolpidem, zopiclone, quetiapine and high strength codeine are not routinely prescribed and should be sourced from your regular GP. Please do not proceed if you are requesting these medications.
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Yes, Epiduo can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Esomeprazole can be requested as a repeat prescription through our QuickScript online service.
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Yes, Estalis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Estraderm can be requested as a repeat prescription through our QuickScript online service.
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Yes, Estradot can be requested as a repeat prescription through our QuickScript online service.
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Yes, Estrofem can be requested as a repeat prescription through our QuickScript online service.
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Yes, Evista can be requested as a repeat prescription through our QuickScript online service.
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Yes, Exforge can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ezetrol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Feldene can be requested as a repeat prescription through our QuickScript online service.
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Yes, Felodur can be requested as a repeat prescription through our QuickScript online service.
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Yes, Femoston can be requested as a repeat prescription through our QuickScript online service.
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Yes, Flixonase can be requested as a repeat prescription through our QuickScript online service.
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Yes, Flixotide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Flomaxtra can be requested as a repeat prescription through our QuickScript online service.
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Yes, Fosamax can be requested as a repeat prescription through our QuickScript online service.
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Yes, Frusemide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Galvumet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Galvus can be requested as a repeat prescription through our QuickScript online service.
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Yes, Gemhexal can be requested as a repeat prescription through our QuickScript online service.
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Yes, Glimel can be requested as a repeat prescription through our QuickScript online service.
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Yes, Glimepiride can be requested as a repeat prescription through our QuickScript online service.
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Yes, Glucobay can be requested as a repeat prescription through our QuickScript online service.
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Yes, Glucovance can be requested as a repeat prescription through our QuickScript online service.
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Yes, Glyade can be requested as a repeat prescription through our QuickScript online service.
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Yes, Gopten can be requested as a repeat prescription through our QuickScript online service.
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No Schedule 8 Controlled Drug medications or drugs of addiction will be prescribed. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, zolpidem, zopiclone, quetiapine and high strength codeine are not routinely prescribed and should be sourced from your regular GP. Please do not proceed if you are requesting these medications.
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Yes, Hydopa can be requested as a repeat prescription through our QuickScript online service.
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Yes, Hydrene can be requested as a repeat prescription through our QuickScript online service.
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Yes, Hygroton can be requested as a repeat prescription through our QuickScript online service.
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Yes, Hytrin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Imigran can be requested as a repeat prescription through our QuickScript online service.
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Yes, Incruse can be requested as a repeat prescription through our QuickScript online service.
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Yes, Indapamide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Inderal can be requested as a repeat prescription through our QuickScript online service.
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Yes, Indocid can be requested as a repeat prescription through our QuickScript online service.
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Yes, Intal can be requested as a repeat prescription through our QuickScript online service.
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Yes, Invokana can be requested as a repeat prescription through our QuickScript online service.
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Yes, Inza can be requested as a repeat prescription through our QuickScript online service.
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Yes, Irbesartan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Isoptin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Janumet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Januvia can be requested as a repeat prescription through our QuickScript online service.
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Yes, Kaluril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Karvea can be requested as a repeat prescription through our QuickScript online service.
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Yes, Karvezide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Kliogest can be requested as a repeat prescription through our QuickScript online service.
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Yes, Kliovance can be requested as a repeat prescription through our QuickScript online service.
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Yes, Kombiglyze can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lasix can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lengout can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lercanidipine can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lescol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Levitra can be requested as a repeat prescription through our QuickScript online service.
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Yes, Levlen can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lipex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lipidil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lipitor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lisinopril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Livial can be requested as a repeat prescription through our QuickScript online service.
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Yes, Locilan can be requested as a repeat prescription through our QuickScript online service.
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Yes, Loette can be requested as a repeat prescription through our QuickScript online service.
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Yes, Logynon can be requested as a repeat prescription through our QuickScript online service.
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Yes, Lopresor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Losec can be requested as a repeat prescription through our QuickScript online service.
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Yes, Marvelon can be requested as a repeat prescription through our QuickScript online service.
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Yes, Maxalt can be requested as a repeat prescription through our QuickScript online service.
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Yes, Melizide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Meloxicam can be requested as a repeat prescription through our QuickScript online service.
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Yes, Metex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Metformin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Metoprolol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Micardis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Microgynon can be requested as a repeat prescription through our QuickScript online service.
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Yes, Microlut can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Minidiab can be requested as a repeat prescription through our QuickScript online service.
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Yes, Minipress can be requested as a repeat prescription through our QuickScript online service.
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Yes, Minomycin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Minulet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Mobic can be requested as a repeat prescription through our QuickScript online service.
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Yes, Mobilis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Monofeme can be requested as a repeat prescription through our QuickScript online service.
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Yes, Monoplus can be requested as a repeat prescription through our QuickScript online service.
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Yes, Monopril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Montelukast can be requested as a repeat prescription through our QuickScript online service.
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Yes, Movalis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Naprosyn can be requested as a repeat prescription through our QuickScript online service.
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Yes, Naramig can be requested as a repeat prescription through our QuickScript online service.
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Yes, Nasonex can be requested as a repeat prescription through our QuickScript online service.
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Yes, Natrilix can be requested as a repeat prescription through our QuickScript online service.
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Yes, Nesina can be requested as a repeat prescription through our QuickScript online service.
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Yes, Nexium can be requested as a repeat prescription through our QuickScript online service.
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Yes, Nordette can be requested as a repeat prescription through our QuickScript online service.
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Yes, Noriday can be requested as a repeat prescription through our QuickScript online service.
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Yes, Norimin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Norvasc can be requested as a repeat prescription through our QuickScript online service.
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Yes, Noten can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Olmetec can be requested as a repeat prescription through our QuickScript online service.
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Yes, Omeprazole can be requested as a repeat prescription through our QuickScript online service.
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Yes, Omnaris can be requested as a repeat prescription through our QuickScript online service.
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Yes, Onbrez can be requested as a repeat prescription through our QuickScript online service.
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Yes, Onglyza can be requested as a repeat prescription through our QuickScript online service.
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Yes, Orudis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Oruvail can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ovestin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Oxis can be requested as a repeat prescription through our QuickScript online service.
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Yes, Oxybutynin can be requested as a repeat prescription through our QuickScript online service.
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Ozempic is only approved by the Therapeutic Goods Administration (TGA) for lowering blood sugar in adults with type 2 diabetes and is subsidised on the Pharmaceutical Benefits Scheme (PBS) for treatment of type 2 diabetes when certain conditions are met. Doctors will not prescribe Ozempic for conditions other than diabetes.
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Yes, Pantoprazole can be requested as a repeat prescription through our QuickScript online service.
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Yes, Pariet can be requested as a repeat prescription through our QuickScript online service.
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Yes, Petibelle can be requested as a repeat prescription through our QuickScript online service.
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Yes, Physiotens can be requested as a repeat prescription through our QuickScript online service.
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Yes, Plendil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Pravachol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Pravastatin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Premarin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Premia can be requested as a repeat prescription through our QuickScript online service.
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Yes, Presolol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Primolut can be requested as a repeat prescription through our QuickScript online service.
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Yes, Prinivil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Progynova can be requested as a repeat prescription through our QuickScript online service.
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Yes, Propecia can be requested as a repeat prescription through our QuickScript online service.
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Yes, Proscar can be requested as a repeat prescription through our QuickScript online service.
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Yes, Provera can be requested as a repeat prescription through our QuickScript online service.
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Yes, Proxen can be requested as a repeat prescription through our QuickScript online service.
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Yes, Pulmicort can be requested as a repeat prescription through our QuickScript online service.
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Yes, Qlaira can be requested as a repeat prescription through our QuickScript online service.
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Yes, QVAR can be requested as a repeat prescription through our QuickScript online service.
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Yes, Rabeprazole can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ralovera can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ramipril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ranitidine can be requested as a repeat prescription through our QuickScript online service.
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Yes, Relpax can be requested as a repeat prescription through our QuickScript online service.
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Yes, Renitec can be requested as a repeat prescription through our QuickScript online service.
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Yes, ReTrieve can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Rhinocort can be requested as a repeat prescription through our QuickScript online service.
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Yes, Rocaltrol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Rosuvastatin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Sandomigran can be requested as a repeat prescription through our QuickScript online service.
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Yes, Sandrena can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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Yes, Seebri can be requested as a repeat prescription through our QuickScript online service.
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Yes, Seretide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Serevent can be requested as a repeat prescription through our QuickScript online service.
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Yes, Sevikar can be requested as a repeat prescription through our QuickScript online service.
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Yes, Sildenafil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Simvastatin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Singulair can be requested as a repeat prescription through our QuickScript online service.
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Yes, Somac can be requested as a repeat prescription through our QuickScript online service.
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Yes, Spiolto can be requested as a repeat prescription through our QuickScript online service.
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Yes, Spiractin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Spiriva can be requested as a repeat prescription through our QuickScript online service.
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Yes, Symbicort can be requested as a repeat prescription through our QuickScript online service.
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Yes, Tamsulosin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Tarka can be requested as a repeat prescription through our QuickScript online service.
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Yes, Telmisartan can be requested as a repeat prescription through our QuickScript online service.
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No Schedule 8 Controlled Drug medications or drugs of addiction will be prescribed. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, zolpidem, zopiclone, quetiapine and high strength codeine are not routinely prescribed and should be sourced from your regular GP. Please do not proceed if you are requesting these medications.
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Yes, Tenormin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Teveten can be requested as a repeat prescription through our QuickScript online service.
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Yes, Toradol can be requested as a repeat prescription through our QuickScript online service.
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Yes, Trajenta can be requested as a repeat prescription through our QuickScript online service.
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Your Doctor may prescribe your requested medication following an online video appointment. Prescribing decisions are at the discretion of the consulting doctor.
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No Schedule 8 Controlled Drug medications or drugs of addiction will be prescribed. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, zolpidem, zopiclone, quetiapine and high strength codeine are not routinely prescribed and should be sourced from your regular GP. Please do not proceed if you are requesting these medications.
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Yes, Trandate can be requested as a repeat prescription through our QuickScript online service.
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Yes, Triasyn can be requested as a repeat prescription through our QuickScript online service.
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Yes, Trifeme can be requested as a repeat prescription through our QuickScript online service.
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Yes, Triphasil can be requested as a repeat prescription through our QuickScript online service.
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Yes, Triquilar can be requested as a repeat prescription through our QuickScript online service.
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Yes, Trisequens can be requested as a repeat prescription through our QuickScript online service.
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Yes, Tritace can be requested as a repeat prescription through our QuickScript online service.
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Yes, Twynsta can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ultibro can be requested as a repeat prescription through our QuickScript online service.
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Yes, Uremide can be requested as a repeat prescription through our QuickScript online service.
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Yes, Vagifem can be requested as a repeat prescription through our QuickScript online service.
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Yes, Valette can be requested as a repeat prescription through our QuickScript online service.
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Yes, Vastin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Ventolin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Vesicare can be requested as a repeat prescription through our QuickScript online service.
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Yes, Viagra can be requested as a repeat prescription through our QuickScript online service.
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Yes, Voltaren can be requested as a repeat prescription through our QuickScript online service.
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Yes, Vytorin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Xatral can be requested as a repeat prescription through our QuickScript online service.
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Yes, Xyvion can be requested as a repeat prescription through our QuickScript online service.
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Yes, Yasmin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Yaz can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zanidip can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zantac can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zestril can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zindaclin can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zocor can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zoely can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zoltrip can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zomig can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zorac can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zoton can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zumenon can be requested as a repeat prescription through our QuickScript online service.
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Yes, Zyloprim can be requested as a repeat prescription through our QuickScript online service.
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Payments

Learn how to pay or claim for your virtual care services.

For all consults, except where clearly specified, we are private fee only.  In July 2020 the Government announced changes to Medicare rebates for telehealth; That is, if we have not seen a patient face-to-face within the previous 12 months we will not be able to offer Medicare rebates for most of our services. Being a fully online service, we are wholly unable to meet this criteria. Please note – the face-to-face requirement does not apply to:   mental health services smoking cessation...
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This issue may be related to the web browser you are using. Please try booking using a different browser or download our Doctors on Demand Mobile App at the Apple App Store or Google Play Store. Alternatively, if you are using Google Chrome as your browser, please try booking your appointment using Safari or Firefox.
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You may be able to claim your telehealth video appointment on your private health insurance cover. Please make inquiries directly with your insurer. Please contact us if you require a detailed invoice for your insurance claim.
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Prescriptions

Need to learn more about how prescriptions can be accessed?

If the Doctor has provided you with an eScript, paper prescriptions are not created and cannot be issued to a patient or pharmacy. If you were not provided an eScript to your mobile phone to present to a pharmacy, in accordance with current legislation, hard copy prescriptions will be mailed directly to the patient’s nominated pharmacy within 10 days of the consultation. If your pharmacy has any concerns, they are welcome to contact us. Repeats can also be dispen...
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Did you select a pharmacy from our list of registered pharmacies? If you received an email notification advising you your prescription has been sent, then it has been sent via fax and email. Please ensure the pharmacist has checked their junk folder and their fax. You are able to resend your script from your Dashboard once you have signed in. Did you enter new pharmacy details when you registered? If you have entered a pharmacy that has not previously been registered on our service, please no...
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Medications of that nature are not routinely prescribed through our virtual care service and should be sourced from your regular GP for your own safety and wellbeing. We apologise that we are unable to assist you in this circumstance.
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No. Schedule 8 Controlled Drug medications and drugs of addiction will not regularly be prescribed via our service. It may not be appropriate to prescribe any such medication in this manner due to the potential for addiction and misuse. Our doctors believe this medication should be carefully monitored by your regular healthcare provider. Please do not proceed to book a video consultation if you are seeking such medication, as your appointment fee will not be refunded.
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Some pharmacies restrict access to email links. Please let your pharmacist know that we have also sent your prescription via fax and they can check there.
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You can request an electronic prescription (eScript) by either providing your: Individual Healthcare Identifier (IHI) number found on your COVID-19 digital certificate Medicare card details including your individual reference number and expiry date This can be updated in your Doctors on Demand patient profile.  
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Book a video consultation with one of our doctors to review your prescription request; you can find the pricing for our appointments on our website. You will then pay for the cost of the medicine at your chosen pharmacy.  
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Unfortunately, our partner pharmacies cannot provide refunds on prescription medicines as legislation prohibits their return once they have been dispensed. This is due to State health regulations stipulating general medicines and prescriptions, including any preparation that is taken orally cannot be returned or refunded. Once the product has left the pharmacy, the storage conditions of the product cannot be guaranteed, and it is possible the product could be tampered with.
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Due to recent policy changes to professional indemnity insurance for our doctors, asynchronous reviews for repeat prescription requests (QuickScripts) will no longer be available unless associated with a video consultation. Please proceed with your online prescription request and book a scheduled or on-demand consultation with a doctor at your convenience.   At Doctors on Demand, we remain committed to providing high quality clinical care to our patients and continue to support our doctors to ...
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Doctors on Demand’s service offers repeat medications for chronic conditions. Please book a video appointment with a doctor to discuss your prescription needs with one of our doctors. We aim to keep expanding the number of medicines we offer and the conditions we can treat.
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Repeats are always at the discretion of the reviewing doctor. It is possible to request repeats using our service, however, Doctors on Demand has no influence over the approval of your prescription request, or the number of repeats issued. The consulting doctor is given the discretion to act according to their professional judgement considering each patient’s best interests and the limitations of an online consultation. If you would like to discuss your request for repeats, you can book a vide...
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We have two options for prescription delivery: if you have a current Medicare Card or Individual Healthcare Identifier (IHI), we can electronically send the prescription by eScript directly to your mobile phone for you to present at any pharmacy in Australia for dispensing. Alternatively, we can send the prescription to your preferred local pharmacy for immediate collection of your medication. Your script will be sent via fax and email to the nominated pharmacy. We have approximately 4000 pharma...
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Technical Difficulties

Having technical difficulties? Check out these questions and answers first.

Please check your junk folder to ensure the password reset email isn’t in there. If you did not receive an email, please contact us.
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There are several reasons why your video appointment may not connect, or connects and then drops out. Poor internet connection can cause drop outs. Our minimum requirement is 3G capability, however, if the service drops below that then the video appointment connection may be lost. If your connection with the doctor is lost, here is what to expect: The doctor will attempt to reconnect to the video appointment– you will be asked to re-join the session; OR The doctor will attempt to call you on t...
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Poor internet connection can cause drop outs, particularly if you are on a busy Wi-Fi network. Our minimum requirement is 3G capability, however, if the service drops below that then the video appointment may be lost. If your connection with the doctor is lost, here is what to expect: The doctor will attempt to reconnect to the video appointment – you will be asked to re-join the session; OR The doctor will attempt to call you on the mobile number you have provided in your Doctors on Demand p...
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Your appointment confirmation email may appear in your junk folder. If not, log in to your Doctors on Demand Dashboard. Your booked appointments are listed and you can enter the virtual waiting room and wait for the Doctor to join the appointment.
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Weight Loss

Looking to lose weight? Our weight loss medication program can help you achieve your goals! Why wait? Sign up for our weight loss medication program today and start your journey towards a healthier, happier you!

Your doctor will work with you to develop a treatment plan, if one is required. Generally you may discuss multicomponent lifestyle intervention – like a healthy eating plan, increased physical activity and support for behavioural change. Intensive interventions like medication, or bariatric surgery, can help some people. The use of intensive interventions takes your individual situation into account and may require referral to other healthcare professionals.
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The World Health Organisation defines being overweight and obese as abnormal or excessive fat accumulation that may impair health. Obesity is caused by many factors and is a treatable health condition.
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Body mass index (BMI) is an approximate measure of your best weight for health. It is calculated by dividing your weight in kilograms by your height in metres squared (m2). The BMI model is intended for men and women over the age of 18. A healthy BMI for an adult is between 20 and 25. BMI is a useful indicator of health at the population level, but has some limitations; BMI cannot d...
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Body image can fluctuate between positive and negative at different times. If you are not satisfied with your body and are developing unhealthy habits, you can seek professional help. Resources like The Butterfly Foundation can help you improve the relationship you have with your body and appearance. Whether you need support for yourself or someone you care about, call their free and confidential Helpline on 1800 33 4673.
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The causes of being overweight and obesity are often complex. This could include inherited biological factors, or early life experience, as well as your social, political and economic environment. There’s also individual lifestyle factors and habits that could contribute. Health professionals in primary health care can be an important and trusted source for understanding factors related to weight gain, and have a range of tools and strategies available to them to provide individualised adv...
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You are generally considered overweight if your body mass index (BMI) is 25 or higher, and obese if your BMI is 30 or higher. Obese patients are at an increased risk for developing many medical problems, including insulin resistance and type 2 diabetes mellitus, hypertension, dyslipidemia, cardiovascular disease, stroke, sleep apnea, gallbladder disease, hyperuricemia and gout, and osteoarthritis. A doctor can help assess your need to lose weight, along with any other medical considerations.
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If your doctor does not feel you are suitable for our medicated weight loss program, they may provide you with other treatment plans to support your weight loss, including lifestyle changes.  We encourage you to take advantage of our partnership with CSIRO and check out the Total Wellbeing Diet 12-week program.  
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Ozempic is a medication for the treatment of Type 2 diabetes. Some medical practitioners also prescribe Ozempic as an off-label weight loss treatment. While Ozempic can be a successful weight loss treatment, it is not TGA-approved and therefore Doctors on Demand will not recommend this medication for weight loss. Please do not proceed with a weight loss consult if you request this medication. We will not offer refunds for this purpose. If you would like to discuss other treatment options, Read More
If you have had medical tests recently undertaken, we recommend that you have your test results available to provide to the consulting doctor during your appointment.  Your results may assist your doctor in determining your suitability for our weight loss program. Your doctor may request you upload any current results after your video consult.  Alternatively, you can contact us to provide us with your results. Your doctor may issue a ref...
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Please refer to the Consumer Medicines Information leaflet inside your medication box that includes information on how to store your medicine properly to ensure optimal efficacy.
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If your doctor prescribes you weight loss medication, you will receive an eScript to your phone which you can take to any Australian pharmacy.  
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Your Doctors on Demand medicated weight loss program (only) includes access to our free tracking tool for eligible patients that have been prescribed weight loss medication—you can access it in your Patient Profile. Alternatively, you can keep a diary to track your weight loss over time.  
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If you decide not to go ahead with your weight loss plan at this time, you can keep your eScript (there is no need to submit it to your local pharmacy) in case you decide to commence your medicated weight loss plan in the future.  No medication fees will apply.   Generally, an eScript will expire in 12 months from the date of prescribing. However, under state or territory laws some prescriptions are only valid for 6 months.  Please check with your pharmacist.  
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Video consultations are paid for at the time of booking and are not eligible for outcome-based refunds. While not all patients are suitable for our medicated weight loss program, your doctor will consider and provide their professional advice regarding next steps in your weight loss journey. We are sure you will appreciate and respect the time and service provided by our doctors in assessing your circumstances and your treatment options.  
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Our weight loss program can assist patients to lose weight with medication and lifestyle adjustments. If you would like to investigate a surgical alternative, you can have a video appointment to be referred to a bariatric specialist or visit your local GP to learn more.  
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We offer a medication reminder email service which will prompt you when your weight loss medication may be running low to book another telehealth appointment with one of our experienced doctors.  Your doctor will discuss your progress so far and may issue you with a new prescription to continue your medicated weight loss treatment. Repeats are always at the discretion of the consulting doctor. If you receive an electronic prescription (eScript) with repeats...
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Once you have received your medication, you will begin your medicated weight loss program as agreed with your doctor. You will be prompted to enter your weight and waist circumference weekly on your Doctors on Demand profile to track your progress. If you have any questions or concerns or wish to request a repeat of your medication, we encourage you to book another video appointment with one of our experienced doctors.  We are also here to help you.  Pleas...
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Your consulting doctor will assess your eligibility for our medicated weight loss program in your online video consultation.  Your consulting doctor will consider your BMI, overall health and any health conditions you may have.  Our doctors are highly trained and experienced in providing weight loss advice and treatment. Patients are required to be 18 years or older for telehealth weight loss consultations.  
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Your doctor will evaluate your medical history and history of weight loss, your current weight, waist circumference and BMI to determine your suitability for our weight loss program. During your consult, you will discuss your weight loss goals and agree on a realistic and healthy target weight.  Your doctor may wish to refer you for some investigative tests before prescribing medication.  If you already have current test results, please have them ready...
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Weight loss medication side effects can vary and may not impact all patients. During your telehealth appointment, your doctor will discuss an appropriate weight loss treatment for you and any relevant side effects you may experience. If you have any questions or concerns about your treatment, your doctor will be happy to chat during your video appointment.  
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For healthy, lasting weight loss, it is essential to have a consult with a doctor to determine your suitability for weight loss medication.    
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If you initiated a weight loss appointment with Doctors on Demand previously, or had an external consult, you are welcome to have another consult with us, especially if your circumstances have changed. All treatment is provided within the consulting doctor’s discretion and your doctor will act in your best interest.  
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You may be able to claim your telehealth video appointment on your private health insurance cover. Please make inquiries directly with your insurer. Please contact us if you require a detailed invoice for your insurance claim.  
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Our standard Doctors on Demand video consultation fees apply to your initial consultation.  Doctors on Demand is a private fee service and Medicare rebates do not apply; you can find the pricing for our appointments on our website. Medication fees will vary depending on what, if any, weight loss medication is prescribed. You will then pay for the cost of the medicine at your chosen pharmacy. If your insurer, employer or ot...
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Your weight loss doctor will determine the right treatment for you to ensure healthy, lasting weight loss. All medications prescribed are TGA-approved and designed for weight loss.  
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