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See a telehealth doctor from the comfort of your own home

Our telehealth GP service gives you video access to Australian registered doctors at a time (business hours or after hours) & location (anywhere you have internet access) that suits you.


How our telehealth doctor appointments work

15 minute consultations with a registered doctor.
COVID-19 Medicare rebates are no longer available.

$60 in business hours;

$90 after hours

1. Choose a telehealth Doctor

Our online Video Consultation Service gives you direct access to an Australian registered doctor for an on-demand appointment or schedule a time that suits you. Medicare rebates are no longer available.

2. Register or Login

Enter or confirm your personal details so we know who you are and the doctor knows your current medical history.

3. Confirm your appointment

Complete your appointment booking by confirming your preferred pharmacy and provide consent prior to payment.

4. Chat with your telehealth Doctor

Join the video call using your smartphone, tablet or computer and discuss your medical concerns with your doctor. A prescription, referral or medical certificate may be provided.

Telehealth Doctor Appointment FAQs

Are online doctor appointments covered by Medicare?

The Commonwealth Government has announced an end to Medicare rebates and bulk billing for Telehealth GP Consults effective Monday 20 July 2020. Under current COVID-19 health measures, only GP Clinics that have seen a patient face to face within the past 12 months are now eligible to claim Medicare for a telehealth consult. You may be eligible to Redeem a Benefit using your insurance policy or employer issued voucher code.

Are your doctors and mental health experts qualified?

Yes, absolutely. All of our health practitioners are Australian registered, fully qualified and insured and experienced in providing telehealth consults. Our health practitioners comply with all relevant professional standards including the RACGP Standards for telehealth and the Australian Health Practitioner Regulation Agency (AHPRA) Guidelines for technology-based patient consultations.

What can online doctors do for me?

When your local GP is not readily available, our online doctors can help you with most requests in a private and secure 15 minute video consultation. We can treat your children too! Our doctors see patients for all sorts of medical conditions - as long as it is not a serious medical emergency. You can also request medical certificates, and referrals for specialists and pathology tests.

Still have questions? Get in touch or visit our frequently asked questions

Telehealth doctors - appointment without all of the sick people

When you're unwell, you don’t want the hassle or the risks of sitting in a clinic waiting room. With Doctors on Demand, you can see a telehealth doctor from the comfort and convenience of your home. Using the latest in telemedicine technology, our registered Australian doctors can securely and conveniently speak with you about your health concerns, and provide you with a prescription, referral or medical certificate, without leaving home.

Medicare rebates are no longer available due to the Government's withdrawal of eligibility of GP services through telehealth providers.

Never had a telehealth consultation? Check out what your experience will be like.

Ready to see a telehealth doctor?

It’s easy to use our telehealth gp service. Available 24 hours, 7 days per week, all you need is a Credit or Debit Visa/Mastercard to begin.

Book a Doctor Appointment