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How our online prescription service works

Our online prescription service allows you to renew prescriptions using an online assessment tool (QuickScript). Simply answer some quick questions about your condition, and one of our experienced Doctors will review your assessment. In most instances, we can have your prescription to the pharmacy of your choice within 1 hour, or if you prefer we can send your medication by express post to your home or workplace.

It’s that simple.

Quick Script

Access over 300 different medications through our QuickScript service and request a repeat prescription in minutes. Simply answer some questions online for one of our registered Australian Doctors to review. In most instances, we can have your prescription to the pharmacy of your choice within 1 hour.

Speak to a doctor

For some medication requests you will be required to speak to a doctor. We have doctors available online 24/7. Choose “See a Doctor now”. If a prescription is provided by the consulting doctor, it will be sent to the pharmacy of your choice immediately following the consultation.

Choose your prescription delivery method

For your convenience, you can choose to have the prescription sent to your local pharmacy or get the medication sent directly to an address of your choice.

Pick up at Pharmacy

Available within the hour1


Home Delivery

Next day delivery2


1Out of hours requests may result in prescriptions being sent to your pharmacy the following day

2Guaranteed next business day delivery for orders placed before 10am within the Express Post delivery network only, dispatch from Brisbane.

Your medication costs

If you choose to pick up your medication at a local pharmacy, you will pay the cost of the medication at the pharmacy. If you choose to have your medication delivered, the cost of the medication and the delivery fee will be added at checkout and charged to your credit card.

Frequently asked questions

Can I claim on Medicare?

Medicare rebates are no longer available for online telehealth providers.

Are concessions and PBS discounts available?

Your usual Government discount is available for online prescriptions. You can receive the same concession price for your medication as in store.

Do I have to be Australian resident to use this service?

No. As long as you are currently present in Australia, you can use our service.

Select your medication

It’s easy to get started. Simply search for your medication below and follow the prompts.