What are Telehealth Prescriptions?

You may have heard of telehealth GP consultations but have you heard of telehealth prescriptions or online prescriptions?

What is a Telehealth Prescription?

Have you ever just needed a script but don’t want to go through the lengthy process of booking an appointment, driving to the GP and losing an hour, or two, out of your day? Waiting rooms are a thing of the past with telehealth prescriptions, providing a new and innovative way to receive and order your prescription without the hassle of going to the doctor. You can now sit on your couch and in some instances get your script sent to your local pharmacy within the hour*, or get the medication delivered vian next day delivery direct to your home!

How do telehealth prescriptions work?

We have 2 options for getting a telehealth prescription dependent on if you are looking for a new or repeat script.

How to get a repeat prescription online!

If looking for a repeat prescription you’ll likely be able to use our quickscript service (dependent on the medication you are requesting).  With quickscript, all you have to do is answer some quick questions about your condition, and one of our experienced Doctors will review your assessment. Due to our quick service, in most instances, we can send you an electronic prescription* to your mobile as an SMS (if you are a Medicare card holder) or send your scripts to your local pharmacy for a pickup within 1 hour. Alternatively, if you prefer, we can send your medication by express post to your home or workplace. It is that easy.

If your medication is not on our quick script list we may still be able to help with your repeat prescription via our video consult service.

How to get a new prescription online!

All new prescriptions require you to speak with a doctor via our online doctors service. If a prescription is provided by the consulting doctor, it will be sent to the pharmacy of your choice immediately following the consultation. For those late-night requests, our Doctors on Demand Australian registered doctors are available after hours and here when you need them.

Need a Prescription?

Don’t take the risk of getting sick by visiting your doctors and order your telehealth prescription while you are at home.

*Guaranteed next business day delivery of prescription and/or medicine(s) for appointments booked before 10 am AEST within the Express Post delivery network only, dispatch from Brisbane. The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. If you are in an address outside this network, it won’t be covered by our Next Day Guarantee.

If you complete your prescription request after 10 am AEST, we will still do our best to dispatch your parcel that day and it should still get to you in 1-3 business days (depending on where you live in Australia). The delivery standards for Australia Post vary depending on your exact location. For delivery times between specific points, or to track your parcel online please check  here.

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