Frequently Asked Questions

The most commonly asked questions about our telehealth platform.

What can I use these consults for?

You can use your Doctors on Demand consults for everyday health concerns, prescriptions and repeats (where clinically appropriate), medical certificates, referrals to specialists, pathology or imaging or general health advice.

Important to know: Telehealth is not suitable to emergencies. If your situation is urgent or life-threatening, call 000 or go to your nearest emergency department.