Frequently Asked Questions

The most commonly asked questions about our telehealth platform.

Smoking Cessation

What happens in a Quit Smoking appointment?

It’s a simple 5-step process:

  1. Request a doctor on-demand or by appointment: Choose the ‘quit smoking’ option to book a 15-minute video consult with a practitioner.
  2. Sign up or login: Enter or confirm your personal details so we know who you are, and the doctor knows your current medical history.
  3. Online doctor consult: You can tell your doctor about your experience with quitting smoking to date and what level of support you would like throughout your journey.
  4. Access your medications: If prescribed, you can opt to get an eScript for pickup at your preferred pharmacy, or get your medications delivered to your door. Your doctor may also recommend over the counter pharmacy products for first line treatment.
  5. Long-Term Planning: To help you reach your goals, we offer regular follow-up appointments, typically every 2 weeks to a month, to monitor your progress.

Want to quit smoking? Get started here.