Frequently Asked Questions

The most commonly asked questions about our telehealth platform.

Appointments, Prescriptions

Should I consult with my regular GP before my online prescription appointment?

Regular visits to your GP are recommended to manage chronic conditions. We recommend a physical examination with your face-to-face GP once every 12 months. It is important that your blood pressure is checked regularly, and we recommend that you provide a printout or report showing a recent blood pressure reading to ensure that your online doctor can safely prescribe.