Frequently Asked Questions

The most commonly asked questions about our telehealth platform.


I am trying to pay for my appointment, but my payment is not processing?

This issue may be related to the web browser you are using. Please try booking using a different browser or download our Doctors on Demand Mobile App at the Apple App Store or Google Play Store.

Alternatively, if you are using Google Chrome as your browser, please try booking your appointment using Safari or Firefox.