Frequently Asked Questions

The most commonly asked questions about our telehealth platform.

Mental Health

What does Medicare cover for mental health?

A mental health treatment plan lets you claim up to 10 individual and 10 group sessions with a mental health professional each calendar year.

To start with, your doctor will refer you for up to 6 sessions at a time. If you need more, they can refer you for further sessions at your follow up appointment.

Health professionals set their own fees, so Medicare may only cover some of the cost. When you make your appointment, remember to ask how much you’ll pay and how much of the cost Medicare will cover.

If you have private health insurance, you may be able to make a claim for the cost of your appointment. Check with your insurer.

You can book an assessment for a Mental Health Treatment Plan online. Rebates apply for Medicare card holders.