Frequently Asked Questions

The most commonly asked questions about our telehealth platform.

Mental Health

How do I get a Mental Health Treatment Plan?

Book an appointment with one of our mental health trained Doctors by clicking ‘Get Started’ (and select ‘Mental Health’ from the list if necessary) or find a local clinic near you to discuss your concerns in person. During your consultation, the Doctor will assess your mental health by discussing your symptoms, medical history, and any challenges you are facing. If the Doctor believes that a Mental Health Treatment Plan (MHTP) would assist you, they will work with you to create a MHTP for your treatment needs. It will outline your diagnosis, treatment goals, recommended interventions, and the number of sessions you are eligible for under Medicare.