Frequently Asked Questions

The ultimate benefit is the convenience to patients. Doctors on Demand provides patients with immediate access to doctors online. This is exceptionally useful for time poor patients or when a doctor is needed outside of regular clinic hours. Patients can avoid driving, parking and sitting in a waiting room with other sick people, and can be speaking with a doctor within minutes. This is of particular benefit to rural patients or those where access to local general practitioners is limited.

Any prescriptions can be sent as an ePrescription via SMS to your smart device for immediate collection of your medication.

All doctors consulting for Doctors on Demand are registered in Australia by the Australian Health Practitioner Regulation Agency (AHPRA). All doctors are fully insured.

Doctors on Demand does not store any medical information on this website. Your medical records are recorded and kept by your consulting doctor in a secure Practice Management System (PMS). Our Founders have run Medical Centres for more than 20 years and apply the same principles of information security and privacy for our patients at Doctors on Demand.

Doctors on Demand is an online service that provides patients with access to doctors via video conference appointments. We provide a convenient and secure system for you to see a doctor via video consultation at a time that suits you, from the comfort of your own home, or on the go with your mobile device. Our model gives GP’s a platform to deliver care in a more efficient and patient-centric way. It is the perfect solution for time-poor patients and those unable to readily access regular health services for urgent but non-emergency conditions for adults and children. Because we are an online service, our doctors provide consultations via video consultation, so a home visit is not necessary.

We are a patient-driven service. As a patient, you are in control of the timing of your consultation. You simply need to log onto our website or app and choose the type of practitioner and the type of consultation you require to book your appointment immediately or in advance. There is no need for you to phone our reception to arrange your appointment – you can book your doctor appointment online whenever and wherever suits you.

We have doctors available 24/7, 365 days a year. With doctors available for on demand and scheduled appointments from 8am to 6pm AEST, and for scheduled appointments at night, you are guaranteed a reliable, quality service. Doctor availability may vary, but appointments are usually available within an hour.

Yes. You can request a female or male doctor. (Please note this request is subject to availability and is not guaranteed).