Disclaimer: This information is not a substitute for professional medical advice, diagnosis or treatment.
Looking for the best telehealth service in Australia?
Telehealth has transformed the way that Australians access healthcare, making it easier than ever to speak with qualified, experienced doctors from home, work or while traveling. Whether you need a medical certificate, prescription, referral, mental health support or general medical advice, choosing the right telehealth provider is important.
The best telehealth services in Australia offer convenient access to Australian-registered doctors, flexible appointment times, secure technology and high-quality patient care.
At Doctors on Demand, Australians have been connecting with experienced doctors since 2016 through secure video consultations, helping patients receive healthcare when and where they need it.
What is telehealth?
Telehealth is a healthcare service delivered remotely using technology such as video calls, phone consultations and secure digital platforms.
Through telehealth appointments, Australians can:
- Speak with a qualified GP online, usually 24/7
- Receive medical advice
- Obtain prescriptions where clinically appropriate
- Access specialist referrals
- Request pathology and imaging referrals
- Receive mental health support
- Manage ongoing health conditions
Telehealth provides a convenient alternative to visiting a clinic in person, for example when your usual GP is unavailable, and is helpful for many healthcare needs.
What makes a telehealth service the best?
When comparing telehealth providers in Australia, consider the following factors:
Experienced, Australian-registered doctors
The best telehealth services connect patients with doctors registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring care meets Australian healthcare standards. All GPs on Doctors on Demand meet a strict credentialing process, and are registered with AHPRA for a minimum of three years.
Convenient appointment availability
Access to same day, after hours and weekend appointments can help patients receive care when they need it most.
Secure and private consultations
A trusted telehealth provider should use secure technology designed to protect patient privacy and confidential health information.
Comprehensive healthcare services
Leading telehealth providers offer a broad range of services including:
- General medical consultations
- Prescriptions
- Medical certificates
- Specialist referrals
- Chronic disease management
Easy to use technology
The best online healthcare platforms make booking and attending appointments simple and stress-free.
Why Australians are choosing telehealth
More Australians are turning to telehealth because it offers:
Greater convenience
Patients can consult with a doctor from home, work or while traveling, eliminating the need for in-clinic visits when a physical examination isn’t required.
Faster access to care
Telehealth can help reduce waiting times and improve access to healthcare, particularly for people with busy schedules.
Support for rural and remote commmunities
Telehealth helps to improve healthcare accessibility for Australians living in regional and remote areas where local medical services may be limited.
Reduced exposure to illness
Virtual consultations can help patients access medical advice without visiting crowded waiting rooms and being exposed to bugs and viruses. This may be particularly valuable for those who are immunocompromised.
Why choose Doctors on Demand?
Doctors on Demand is one of Australia’s leading telehealth providers, offering convenient access to qualified healthcare professionals through secure video consultations.
Benefits of Doctors on Demand include:
- Access to Australian-registered doctors
- All doctors must meet a strict credentialing process and must have a minimum of 3 years AHPRA registration
- Convenient online appointments
- Secure video consultations
- High standards of compliance and clinical governance
- Healthcare from anywhere in Australia
- Prescriptions and referrals where clinically appropriate
- Support for general health concerns and ongoing care
Doctors on Demand is designed to make healthcare more accessible, helping Australians connect with experienced clinicians when they need support.
Frequently asked questions
What is the best telehealth service in Australia?
The best telehealth service is one that provides access to experienced, highly rated and qualified Australian doctors, convenient appointment availability, secure technology and comprehensive healthcare services. Doctors on Demand offers Australians a simple and reliable way to access healthcare online.
Can I get a prescription through telehealth?
Yes, Australian doctors can provide prescriptions through telehealth consultations where clinically appropriate, and the consulting doctors discretion.
Can I get a medical certificate online?
Yes. A medical certificate may be issued following a telehealth consultation if the treating doctor determines it is clinically appropriate.
Can telehealth replace a face-to-face doctor visit?
Telehealth is suitable for many healthcare needs, but some medical conditions require an in-person examination. Your doctor will advise if a face-to-face appointment is necessary.
Book an online doctor appointment today
Access quality healthcare from anywhere in Australia with Doctors on Demand. Whether you need medical advice, prescriptions, referrals or ongoing healthcare support, our experienced clinicians are here to help you through secure online consultations.
Book your telehealth appointment with Doctors on Demand today and experience convenient healthcare that fits your lifestyle.