As seen in:
Australian-Registered Practitioners
Online doctor appointments available 24/7 – wherever you are
Patients choose Doctors on Demand for a wide variety of reasons, ranging from managing chronic conditions like diabetes and high blood pressure, to addressing specific concerns such as hair loss and acne – or simply because they need a medical certificate, prescription or referral. They’re open 24 hours a day, every day – including public holidays – because they know illness and injury don’t follow conventional practice hours.
Doctors Online
Available services
Conditions we treat
Speak to a doctor about:
There are 31 doctor languages available on the platform, reflecting the diverse backgrounds of our customers.
With a choice of practitioner gender, you can find the right doctor for you.
Hassle-free video integration, no software downloads needed. Speak to a doctor on-demand or by appointment.
Consultations with Australian-registered doctors conducted seamlessly via a smart device, 24 hours a day, 7 days a week.
Safeguarding your data
Secure & compliant platform
As part of a listed organisation (ASX:VIT), you can be assured that Doctors on Demand treats Governance, Risk & Compliance the way you would want. As an endorsement, they are trusted by the largest insurers in Australia to provide personalised, clinically safe, and private healthcare. We do not share your personal data with Doctors on Demand, and they only share your deidentified details with us for billing purposes.
Frequently Asked Questions
Everything you need to know from Doctors on Demand
Why has Westfund partnered with Doctors on Demand?
Westfund know how important it is for their members to have easy access to quality healthcare. That’s why they’ve chosen to partner with Doctors on Demand; offering their members convenient access to Australian-registered practitioners whenever they need them, wherever they are. It’s part of Westfund’s ongoing commitment to providing health and wellbeing options to all members, regardless of their location.
Are your doctors registered in Australia?
All doctors consulting for Doctors on Demand are registered in Australia by the Australian Health Practitioner Regulation Agency (AHPRA). All doctors are fully insured.
Is my online doctor appointment covered by Medicare?
For all consults, except where clearly specified, we are private fee only. In July 2020 the Government announced changes to Medicare rebates for telehealth; That is, if we have not seen a patient face-to-face within the previous 12 months we will not be able to offer Medicare rebates for most of our services. Being a fully online service, we are wholly unable to meet this criteria.
Please note – the face-to-face requirement does not apply to:
- mental health services
We do offer Medicare eligible services for mental health. Book an appointment online.
See our pricing page for more information on what your private fee appointment will cost.
Can international tourists use this service?
International tourists can use our service as long as they are in Australia at the time of their appointment.