Making healthcare accessible via video

Doctors available 24/7 for video appointments, medical certificates, prescriptions and referrals.

Video consultations with an online doctor anytime, anywhere.

How It Works

FAQ

How it Works

Accessing quality health care is simple with Doctors on Demand. Up to 15 minute consultations with Australian registered doctors 24/7.

Book Your Appointment

Our online video consultation service gives you direct access to qualified doctors for an on-demand appointment or schedule a time that suits you, wherever you are.

Sign up or Login

Enter or confirm your personal details so we know who you are and the doctor knows your current medical history. Your use of and registration with Doctors on Demand is entirely voluntary and at your discretion.

Confirm Your Appointment

Complete your appointment booking by confirming your preferred time and practitioner and provide consent to proceed with the service.

Chat with your Doctor

Join the video call using your smartphone, tablet or computer and discuss your medical concerns with your doctor. A prescription or referral may be provided to you as an eScript or to your pharmacy for dispensing.

Frequently Asked Questions

Are online doctor appointments covered by Medicare?

The Commonwealth Government ended Medicare rebates and bulk billing for Telehealth GP Consults from July 2020. Under current COVID-19 health measures, only GP Clinics that have seen a patient face to face within the past 12 months are eligible to claim Medicare rebates for telehealth consultations. You may be eligible to Redeem a Benefit using your insurance policy or provider issued voucher code.

Are your doctors qualified and registered in Australia?

Yes, absolutely. All of our health practitioners are Australian registered, fully qualified and insured and experienced in providing telehealth consults. Our health practitioners comply with all relevant professional standards including the RACGP Standards for telehealth and the Australian Health Practitioner Regulation Agency (AHPRA) Guidelines for technology-based patient consultations.

What can online doctors do for me?

Our online doctors can help you with many health concerns in a private and secure video consultation (up to 15 minutes' duration). We can treat your children too! Our doctors see patients for all sorts of medical conditions - as long as it is not a serious medical emergency. Where clinically appropriate, our doctors can provide prescriptions, medical certificates, referrals for specialists and requests for pathology/radiology tests.

Still have questions? Get in touch or visit our frequently asked questions.

Convinced telehealth is the way of the future?

Our online doctors are waiting for you right now