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Australian-Registered Practitioners
Online doctor appointments available 24/7 – wherever you are
Our patients choose Doctors on Demand for a wide variety of reasons, ranging from managing chronic conditions, to addressing specific concerns – or simply because they need a prescription or referral. They’re open every day, 24 hours a day – including public holidays – because they know the need for medical advice doesn’t always happen during conventional practice hours.
On-Demand or by Appointment
Australia-wide access to qualified practitioners at any time
Doctors on Demand provides a convenient and secure system for you to see a doctor from the comfort of your own home, or on the go with your smart device. You can have a video call on-demand by joining the queue for the next available doctor, or schedule an appointment at a time that suits you. Choose from over 200 doctors with a wide range of qualifications and experiences, and 25+ languages spoken, to find the right fit for you.
Doctors Online
Available services
There are 25+ doctor languages available on the platform, reflecting the diverse backgrounds of our patients and employees.
With a choice of practitioner gender, patients can find the right doctor for them.
Hassle-free video integration, no software downloads needed. Speak to a doctor on-demand or by appointment.
Consultations with Australian-registered doctors conducted seamlessly via a smart device, 24 hours a day, 7 days a week.
Safeguarding your data
Secure & compliant platform
As part of a listed organisation (ASX:VIT), you can be assured that Doctors on Demand treats Governance, Risk & Compliance the way you would want. As an endorsement, they are trusted by the largest insurers in Australia to provide personalised, clinically safe, and private healthcare. We do not share your personal data with Doctors on Demand, and they only share your deidentified details with us for billing or reporting purposes.
Frequently Asked Questions
Everything you need to know
Are your doctors registered in Australia?
All doctors consulting for Doctors on Demand are registered in Australia by the Australian Health Practitioner Regulation Agency (AHPRA). All doctors are fully insured.
Do I have a choice of female or male doctors?
Yes. You can request a female or male doctor. (Please note this request is subject to availability and is not guaranteed).
Is my online doctor appointment covered by Medicare?
For all consults, except where clearly specified, we are private fee only. In July 2020 the Government announced changes to Medicare rebates for telehealth; That is, if we have not seen a patient face-to-face within the previous 12 months we will not be able to offer Medicare rebates for most of our services. Being a fully online service, we are wholly unable to meet this criteria.
See our pricing page for more information on what your private fee appointment will cost.
Can international tourists see a doctor online?
Yes, if you’re on holiday in Australia and need to speak to a doctor about a non-emergency issue such as medication or advice for an illness, or a script for a medication that you take regularly, you can speak to a doctor online via Doctors on Demand. You will need an Australian mobile number and need to be in Australia at the time of your appointment.
In order to receive an eScript, you can get an Individual Health Identifier (IHI) number from Services Australia.