CONNECTING PHARMACIES AND PATIENTS

Grow Your Pharmacy With Doctors On Demand

2,965+
registered pharmacies

150
registered doctors

100+
prescriptions per day

What is Doctors on Demand and how can we help you?

Doctors on Demand is Australia’s #1 telehealth platform. We can help grow your pharmacy business with our two service options.

InClinic

Give your customers access to qualified clinicians, via secure telehealth, in your consultation room. Providing your customers with access to an Australian registered doctor 24 hours a day, 7 days a week, for doctors appointments and repeat prescription requests.

InClinic enables you to provide access to GPs during store opening hours and compete with after-hours mobile doctor services. Differentiate your pharmacy from your competitors.

Includes a dedicated Pharmacy Portal and Dashboard, Training, enablement, marketing collateral. A tablet and tablet stand are also provided. InClinic is available to pharmacies Australia-wide.

Pharmacy Membership

Doctors on Demand patients can nominate your pharmacy as their pharmacy of choice. Your pharmacy will receive scripts directly within 1 hour of their appointment within business hours (or next day outside of business hours).

Pharmacies are recommended to our patients based on the geo-location of your pharmacy to their address. This increases awareness and reach of your pharmacy and allows you to grow your local customer base.

Retain customers for the provision of repeat and owing scripts. Be the patient’s pharmacy of choice on the Doctors on Demand Platform to receive digital prescriptions for dispensing – eliminating the likelihood of a script being presented at another pharmacy.

Key benefits of InClinic and Pharmacy Membership for your business:

Capture the market

Reduce leakage, retain new script fulfilment when the patients selects your pharmacy to collect their medicine.

Enhance compliance

The Doctors on Demand workflow eliminates the gap between the customer running out of medicine and when the script is filled.

Improve customer convenience

Get immediate script delivery following the patient’s video consultation and one-hour turnaround for repeat prescription requests (within business hours). Or next business day for orders after hours.

Doctors on Demand Compliance Summary

  • Our prescribing doctors are Australian registered Medical Practitioners and are on the National Register of Practitioners maintained by AHPRA
  • Our prescribing doctors can be contacted to confirm or query a prescription on 07 3638 9377
  • It is the responsibility of the prescribing doctor to ensure they are providing treatment according to recognised therapeutic standards based on the information they have received from the patient.
  • All prescriptions written through the Doctors on Demand portal are provided either:
    • Following a video consultation appointment which allows the prescribing doctor to interact directly with the patient via video, akin to a face to face consultation or;
    • Following a thorough review by the prescribing doctor of a condition specific questionnaire completed by the patient
  • Prescriptions written by the prescribing doctors are either:
    • Handwritten and signed by the prescribing doctor; or
    • Generated by medical practice software, printed and signed by the prescribing doctor
  • Prescriptions are sent by the prescribing doctor via fax and/or email directly to the pharmacy and the hard copy prescription is posted as soon as possible to the pharmacy
  • Where necessary, any PBS Authority number is provided by the prescribing doctor (Authority Required and Authority Required (Streamlined)
  • ePrescribing will be available across Australia soon!

How does Doctors on Demand InClinic support community pharmacies?

Hear why Doctors on Demand’s InClinic is making a difference to pharmacies around Australia today.

Register your pharmacy now:

Get started below or call us during business hours (8:30am – 5:30pm AEST) on 07 3638 9377

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