Introducing bulk billing and Medicare rebates for online doctor consultations

Medicare telehealth items now available in Australia.

In some great news for Australian healthcare the Government has introduced Medicare telehealth items.  Currently these new MBS Item numbers are only available until 30 September 2020 though we are hopeful that this service becomes the norm and the period is extended after the COVID-19 pandemic eases.

So what does this mean for bulk billing and medicare rebates?

When you select a Bulk Bill Doctor you will have no out of pocket costs for your online consultation if you have a valid Medicare Card.  Or you can choose a Medicare Eligible doctor at a time that suits you, pay for your consultation with your credit card and we will lodge your Medicare claim on your behalf automatically. Your minimum telehealth GP rebate is $38.20.  Additional Medicare rebates may apply if you are in a regional area or a concession card holder. All Medicare card holders are eligible for a Medicare telehealth rebate until 30 September 2020 under the current COVID-19 healthcare regulations.

Bulk billing and Medicare rebate eligible appointments are only available via our website.

Due to the ever-changing healthcare environment at present bulk billing and Medicare eligible rebate appointments are not available via our mobile app. To book a bulk billing or medicare rebate eligible appointment follow the instructions below via our website (not available via the mobile app).

How do I book a bulk billing or Medicare eligible appointment?

Due to the recent changes we have introduced bulk billing and Medicare eligible appointments online. These appointment options are clearly indicated at the book appointment step on the website as outlined below.

How to book a bulk billed appointment

Our bulk billing appointments are available on demand where you can see a doctor immediately or join their queue when the bulk bill doctors are online and available for appointments.  Look for the below button, click to join the queue and you’ll be guided through the rest of the appointment flow. Please note you must have a valid Medicare card to be eligible for bulk billing.

How to book a Medicare eligible appointment with rebate

When we have no bulk billing doctors online and you hold a valid Medicare card you may book one of our medicare rebate eligible appointments at a time that suits you. The price of this service differs based on whether your chosen appointment time is during business hours or after hours. To book a Medicare eligible appointment look for the below buttons, click to choose your appointment time and you’ll be guided through the rest of the appointment flow. Please note you must have a valid Medicare card to be eligible for a Medicare rebate.

Don’t have a valid Medicare card?

If you don’t have a valid Medicare card i.e. you are from overseas, the good news is you can still use our service 24 hours a day, seven days a week. To book a private appointment look for the below buttons, click to choose your appointment time and you’ll be guided through the rest of the appointment flow. The price of this service differs based on whether your chosen appointment time is during business hours or after hours.

Ready to book a bulk billing or Medicare rebate eligible appointments?

Book a doctor appointment now

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